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Return Policy
At YXDecals, customer satisfaction is important to us. Because many of our products are custom-made, we only accept returns for items that arrive defective or damaged.
Returns
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Defective or damaged products may be returned within 30 days of the delivery date.
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Customers must contact us at yxdecals@gmail.com with photos and a description of the issue before any return is approved.
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Returned items must not be installed, altered, or modified.
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Products that have been used, installed, or damaged due to improper installation are not eligible for return.
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Custom-made or personalized products are non-returnable and non-refundable, except in cases of manufacturing defects or shipping damage.
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We do not accept returns, exchanges, or refunds for products that are free from defects.
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Normal wear and tear, misuse, improper installation, accidents, or customer modifications are not considered manufacturing defects.
If you believe you received a defective item, please contact us within 30 days of delivery. Once your claim has been reviewed and approved, we will provide return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at yxdecals@gmail.com.
Thank you for choosing YXDecals.
